AI agents for retail

Wize sets up agents beside your planning, e-commerce, customer service and store teams and runs them every month. They read the sales, stock and chats and draft the work; nothing is ordered or sent to a customer without your staff.

Book a demo

A 30-minute call about your work, your tools and the agents worth starting with.

wize / retail · live6 running

  • Replenishment PlannerWaiting for you

    46 SKUs at risk before next delivery; PO suggested

  • Chat Reply DrafterWaiting for you

    "Where is my order?" Out for delivery today; reply drafted

  • Product Content WriterDrafting

    Listing ready; unsupported claim removed

  • Returns Case ReviewerWaiting for you

    Return within policy; refund not issued, awaiting staff

Sample with fictional data

Where the time goes today

  • Out of stock here, overstock there

    Likely stock-outs and overstock are flagged with suggested orders by store and supplier. Planners release; nothing goes to suppliers automatically.

    Handled by Replenishment Planner

  • Chat volume outgrows the service team

    Replies on LINE OA and WhatsApp are drafted with the order status filled in. An agent edits and sends; refunds and vouchers stay with staff.

    Handled by Chat Reply Drafter

  • Prices drift between channels

    Mismatches between POS, online and shelf labels are listed by store each promotion week, for the pricing team to fix.

    Handled by Promo Price Auditor

Agents from the warehouse to the chat

Each agent has one job. It reads your data, drafts the work and waits for a person to approve it.

  • Replenishment PlannerSuggests store and warehouse reorder quantities and flags likely out-of-stocks before the next delivery.46 SKUs at risk before next delivery; PO suggested
  • Chat Reply DrafterDrafts replies to customer messages on LINE OA, WhatsApp, Facebook and web chat, with the order details filled in."Where is my order?" Out for delivery today; reply drafted
  • Product Content WriterWrites product titles, descriptions and attributes in Thai and English, and lists missing data.Listing ready; unsupported claim removed
  • Returns Case ReviewerPrepares each return or refund request for a decision, with the policy clause and any abuse signals.Return within policy; refund not issued, awaiting staff
  • Promo Price AuditorChecks that prices and promotions match across POS, the online store and shelf labels.31 price mismatches found across 7 stores
  • Store Performance BrieferWrites a one-page brief per store for area managers before each visit.Sales -8% vs target; produce stock-outs on 4 of 7 days

Sample with fictional data

How Wize runs it

  1. 01

    Discovery call

    We learn your work, your tools and your rules, and agree which agents to start with.

  2. 02

    Set up on your accounts

    Wize checks access, connects the agents to your tools and scopes each one to a single job.

  3. 03

    Run and improve every month

    Agents draft, you approve. Wize watches the edge cases and tunes the agents to your feedback.

By default, agents only read and draft

Without explicit approval from a person, agents never send or reply to messages, post anywhere, spend or commit money, sign or accept anything, delete data, change other people's calendars, share files externally or change records in core systems.

Works with the tools your team already uses

Connectors depend on the platform each agent runs on. Wize checks access before setup.

  • POS
  • E-commerce platforms
  • Lazada & Shopee
  • LINE OA
  • WhatsApp Business
  • Order management
  • Warehouse management
  • ERP
  • PIM
  • CRM

Already happening in this industry

Public cases, each linked to its source. None of them are Wize customers. Figures are as reported by the company or its vendor.

Put AI agents to work in Retail

Book a demo

A 30-minute call about your work, your tools and the agents worth starting with.