Lindy · Lindy
Answer every inbound call and follow up leads around the clock
The Sauna Place, a wellness retailer with about ten staff, used a Lindy assistant to answer phones after hours, qualify replies and book sales calls so marketing-generated leads stopped slipping away.
What they did
The company had high call volume, uneven follow-up and nobody on the phones out of hours. One Lindy assistant now emails cold leads, reads and qualifies replies, puts sales calls on the right rep's calendar, and answers and routes calls 24 hours a day while flagging chances to offer add-ons.
How it went
The company says up to 55% of inbound calls became sales leads and the team saves 15 to 20 hours a week on chasing leads, calls and follow-ups, without new hires.
Worth knowing
Figures are self-reported on Lindy's own page, with no baseline or method. The page does not say what still needs a person or how call quality is checked.
Try it with Lindy
Answer calls to <your business phone line> outside <your opening hours>. Greet callers as <business name>, answer common questions from <your FAQ or product sheet>, and collect name, number and what they need. If they want to buy or get a quote, book a call on <sales rep's calendar>. Send me a summary of every call each morning and flag anything urgent right away.
Swap the parts in angle brackets for your own details. This prompt is adapted from the case, not copied from the original.
What this label means: Vendor case study
The maker describes it on its own site or launch post. It shows what the product is meant to do, with no independent result.
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