Claude in Chrome · Anthropic
Push a telecom support chat for a bigger refund
A product manager who hates arguing with customer service let Claude Code drive his logged-in Chrome to handle an AT&T support chat. Claude pushed back on the first offer and got a noticeably larger refund.
What they did
He installed the Claude extension in Chrome and launched Claude Code with the Chrome option, so it worked inside his existing browser session without logging in again. Claude opened a tab, read each page from screenshots and handled the support chat. Afterwards it suggested filing a regulator complaint, and he had it fill out that form too.
How it went
The poster says the agent turned down the first refund offer and ended up with a refund roughly two thirds higher, about double what he pays for his Claude plan.
Worth knowing
He says the browser control is slow, so it suits tasks you can leave running. He also felt the final refund was still less than he deserved, and the outcome of the complaint is not reported.
Try it with Claude in Chrome
I am signed in to <provider name> in this Chrome window. Open their support chat and request a refund for <describe the service problem and dates>. If the first offer is below <what you consider fair>, explain why politely and ask again, using only facts from my account and bills. Do not agree to any plan change or new contract, and summarize the chat for me at the end.
We wrote this prompt from the case. Replace the parts in angle brackets with your own details.
What this label means: User reports
Someone using it at work posted about it. Any numbers are theirs, so we write "the poster says".
Real cases of AI agents at work, from every major agent, each linked to where it was first reported. Rewritten in our own words, most with a prompt you can try. These are not Wize customers.